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mx410 says is offline how do I correct

shumm
Apprentice

my mx410 says it is offline how do i cooect this problem

2 REPLIES 2

Stephen
Moderator
Moderator

Hi shumm!


Welcome to the Canon Forums and thanks for your inquiry! So that the Community can help you better, we will need to know any error messages you're getting, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet). Any other details you'd like to give will only help the Community better understand your issue! Thanks and have a great day!

bambam12
Apprentice

If it is getting an error msg such as U162, I have come across a trick that resets the printer. Don't know if it helps anyone else but it has helped me out of a jam several times with this printer.

1. Hold the stop button until the yellow light stops flashing.

2. Hit "copy" 6 times (6 beeps).

3. Press "black", then "scan" and press "color" then "scan".

Worth a try.

Right now this is not working for me. My blue wifi lights will not even light up. I am using a bluetooth dongle to print with my laptop, it works, but I would prefer the wifi so that others in my house could also use the printer, since they do not have bluetooth on their laptop, they can't use it unless they plug in directly.

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