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mg5422 shows up wireless but wont print

siple7989
Apprentice

My mg5422 printer will print from my pc from usb and shows up wireless on laptop but when try to print it says printer is in error state can anyone help

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Try uninstalling and reinstalling the drivers to see if this will resolve your issue.

 

If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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