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New Contributor
Posts: 2
Registered: ‎04-27-2013

ipad won't recognize my 3220 airprint printer

 
Super Contributor
Posts: 286
Registered: ‎01-16-2013

Re: ipad won't recognize my 3220 airprint printer

Hi jcmoss,

 

In order to assist with this issue we will need more information.  Is the printer able to print wirelessly to your other computers?  Is the iPad connected to the same netork as the MG3220?

 

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New Contributor
Posts: 2
Registered: ‎04-27-2013

Re: ipad won't recognize my 3220 airprint printer

reinstalled disk and everything works fine

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New Contributor
Posts: 1
Registered: ‎06-18-2016

Re: ipad won't recognize my 3220 airprint printer

My iMac recognizes and prints to the mg3220, but iPad and iPhone can't find it.

Product Expert
Posts: 2,993
Registered: ‎10-16-2012

Re: ipad won't recognize my 3220 airprint printer

Hello.

 

Make sure that your iPad is connectd to the same Wi-Fi network as the printer and your iMac.  It may be possible that it is connected to a different network.

 

If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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