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i recently moved and now my printer says "offline" MG6220

sheff
Apprentice

I moved and it was working earlier today and when I moved it I put it in my front seat and drove less than 5 minutes down the road to my new house and hooked it right up. It's hooked up to wifi and so is my computer. Same computer I've always used and same printer I just moved and I'm on a different wifi and I checked and the "use offline check" is not on and the printer is stuck on "offline". Someone please help! I have class in the morning. Thank you in advanced!

 

2 REPLIES 2

Danny
Moderator
Moderator

Hi, sheff!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Michael
Product Expert
Product Expert

Hello.

 

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