01-21-2021 09:54 AM
I am assisting an elderly friend to connect his Pixma MG3120 all in one printer to his home network. We live 500 miles apart ruling our hands on help.
Jerry's router is a Linksys 2500 which has LAN Ethernet connection ports. He tells me that his printer is not equipped with a LAN slot.
I have found an adapter that would connect the USB cable to the router ports, but the company selling the adapter suggests that the printer may not communicate through such a converted connection.
Has anyone had experience with this?
01-21-2021 12:30 PM - edited 01-22-2021 02:58 AM
The adapter manufacturer is correct. The adapted connection will not allow communication.
The MG3120 supports USB or Wireless connection.
Wireless set up is here:
If this proves to be difficult to accomplish remotely, I would suggest that he purchase a network ready printer, one that includes an ethernet port.
01-21-2021 12:58 PM
I just got off the phone with Canon Suppor, they gave me instructions to connect via wifi.
I will call him this evening and we will give it a go.
I have checked with Linksys and was told that his e2500 router will connect with the printer via wifi.
I will get back with you if this does not work!
Thanks for the information!
01-24-2021 11:59 AM
I was able to talk him through setting up a wireless connection between the printer and the Linksys e2500 router, actually very easy to accomplish.
He has a Thinkpad laptop computer. It was already equipped with the drivers for printing with the Pixma MG3120 printer, so I had him go to devices and printers and make the Pixma MG3120 his default printer, then asked him to print a document.
He received a message that the computer could not print using that printer.
By this time he was very frustrated, so I suggested that we might need to update the drivers and give it another try, but Is there a chance that the computer and printer are not able to communicate?
I thought I would have him attach the USB cable to see if it was able to print from a wired connection, which would point at the Wifi rather than the computer not being compatible.
This long distance troubleshooting is a reaal chalange and a test of patients, for sure!
Thanks for your help!