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another computer using printer?

yesthemoma
Apprentice

I am having this problem with the PIXMA MX 490 PRINTER. I use wireless laptop, and windows 10. Can anyone help as there is no other computer.

 

2 REPLIES 2

shadowsports
Legend
Legend

Try bouncing the Print Spooler Service.  That usually resolves the issue.

 

In case you aren't familar with the "bounce" term, that means stop and restart. 

 

Start button > type services.msc and press the enter key.

 

print.png

 

 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

dpbrick
Apprentice

Check your ink.  Is one or more of the cartridges indicating low?  Chances are one (or more) has actually run out.  It's not telling you this because of a glitch in Canon's drivers that they haven't bothered to fix.  Replace the ink tanks -- start with the one indicating the lowest level -- and retry.  Resetting the print queue as others suggest is only a temporary fix.  The permanent fix is in Canon's hands.

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