11-28-2017 06:42 PM
Even though once again this is not your printer model this canoncommunity link might help explain what the "WS" printer is.
11-29-2017 11:24 AM
That may be a temporary solution. I have been restarting Printer Spooler (found in services in control panel) when this happens. Someone previously mentioned this. I actually now keep this screen mininmized on my desktop. I have found this to be the best solution to this ongoing issue
11-29-2017 05:28 PM
We did use the USB cable, works ok on my husbands laptop, I still have to restart on mine and we keep getting the spare page. It’s a nuisance swapping the cable. Story this is no help just empathy.
03-30-2018 04:47 PM - edited 03-30-2018 05:01 PM
The reset pooler solution post should be bubbled up as the top solution as it actually solves the problem better than even Canon's proposed solution. Shame on Canon.