05-03-2019 02:25 PM
When I print to my Pixma mx870 it sends the job to the queue and it sits there. If I go to the Windows 10 printers and select the printer that has the document in the queue and test the printer it starts printing after the test succeeds.
thanks for any suggestions
Solved! Go to Solution.
05-04-2019 01:48 AM
To troubleshoot this issue, I would recommend removing and reinstalling the driver. The following steps will assist: