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New Contributor
Posts: 2
Registered: ‎01-05-2017

Wireless network doesn't recognize PIXMA mx870 in Win 10. Cant reinstall printer on network

I am at a loss.  Took the latest update of WIN 10 then suddenly lost ability to print to PIXMA mx870 which I know is on the network...I can't even see it anymore to reinstall...

 

 

Product Expert
Posts: 3,253
Registered: ‎10-16-2012

Re: Wireless network doesn't recognize PIXMA mx870 in Win 10. Cant reinstall printer on network

Hello.

 

Check to make sure that your computer is on the same Wi-Fi network as the printer.  Then try using our latest drivers.

 

Visit www.usa.canon.com/support to access the downloads for your printer.

 

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New Contributor
Posts: 2
Registered: ‎01-05-2017

Re: Wireless network doesn't recognize PIXMA mx870 in Win 10. Cant reinstall printer on network

Fixed it myself. I reinstalled the printer on the access point and bounced the router.  Suddenly the printer was available.  For some reason, even though I had reinstalled the printer on the network, the network would not "see it" until the network router was bounced (unplugged from the power for 10 seconds and then plugged back into the router.)

 

New Contributor
Posts: 1
Registered: ‎09-24-2017

Re: Wireless network doesn't recognize PIXMA mx870 in Win 10. Cant reinstall printer on network

I've tried it all. Every suggestion in this forum and others. I try about once a month, but for a year and a half, I can't get the MX870 to work with wifi. Printer says it's connected, router says it's connected. Tried reinstalling driver and it can't detect it no matter what the combination of settings on the printer, router and computer.

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