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New Contributor
Posts: 1
Registered: ‎04-01-2020
Accepted Solution

Wireless fail

PIXMA MG3620.  Going through the installation process on a new printer, I successfully get by the 1st 3 setup steps of using a wireless connection, which includes a message that the connection was completed.  Then in the final step it reaches a point where it tells me the printer could not be detected on the network.  In my network settings (using a MacBook Pro), the printer is shown.  It's not being stopped from being recognized by the firewall.  My OS is up to date.  Not sure where to go from here.

Product Expert
Posts: 3,250
Registered: ‎10-16-2012

Re: Wireless fail

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