01-04-2014 02:24 PM
Thanks for the update! I wanted to be sure it wasn't just me, but it looks like it's not. I'm headed back to Epson, which is my old printer. Bummer for Canon to lose customers of such an easily fixable issue.
01-05-2014 02:35 PM
Unfortunately, I could never figure out how to get the Wi-Fi to work on this printer. When an IT guru commented on this page that he had the same problem, I knew it wasn't user-error.
So, I took the printer back to Staples, which seems to have discontinued selling the product (at least in my store -- the manager said, "We don't sell that printer here anymore."). Since I didn't have my receipt, they checked their computer to see how much store credit I would receive for the printer.
The offered me 1¢.
Since that's about all this printer is worth, I was tempted to take them up on their offer. Instead, I'm going to give the printer away and bought an Epson XP-410 instead.
Total time to set-up the Espon -- 27 minutes from start to finish.
06-26-2014 10:27 AM
I can't believe that this string of frustrated comments has been sitting on this site for 3 weeks and Canon personnel have not cared to respond or tried to help. Is this site being monitored by Canon? This is my first experience with a non-HP printer and I don't think Canon is even trying.
I too am completely frustrated by the MG 3200 printer setup. Can't get Airport wireless to work and it was advertised as being particularly easy to set up for Apple devices. Wow!
I have a MacBook Air so no CD drive to load the info and no WPS button on my Apple router! What am I supposed to do?
Come on Canon. At least try to live up to your name.
06-26-2014 11:07 AM
if you read the email thread, the best advice is to return the printer as soon as possible, and get a different brand. I did get mine to work, but took over 4 hours and only works occasionally. I now use it only as a wired device. Canon Support is lacking to be polite.
07-04-2014 05:47 PM - edited 07-04-2014 06:20 PM
I completely agree,
I also consider miself to be a comouter guru.
i am in mind to throw this printer out. my wife said why don't you eby it, but i can't do that to anyone.
even if at one point i spend 2 hours to get it going. next time i turn it on and off, i need to spend another 2 hours.
07-05-2015 01:50 PM
Take the printer back!!!
if you cant take the printer back, donate it to charity, and go by an HP or any other printer brand besides Canon. Otherwise, buy a bunch of bayer aspirins.
05-26-2017 07:39 PM
i have a cannon mg3220 printer but when i got it at a garage sale it didnt come with the cd to set up the wireless connection, is there somewhere i can download the instructions or buy the CD rom to do so??