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Tr8520 staying conncected and reconnecting to wireless

saurd
Apprentice

I have continually expereinced difficulty with having this printer staying connected and then getting it reconnected to my wireless network.

 

Cannon is not help.  Any ideas.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi saurd,

 

Try disabling the IPv6 setting on your printer by following the steps HERE. Once that is done, please turn the printer off and back on. Once the printer is back on, please click HERE and follow the steps to print the network settings.

 

Once the network settings print, please reply with the following items from the sheet: Connection, SSID (Does this match the name of your network?), Signal Strength, and if the IPv4 or IP address is blank or starts with a 192 or 172.

 

We look forward to your reply.

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