04-01-2020 02:36 PM
I am trying to connect my printer to the Wi-Fi. I found this post
On the printer Home screen I tap the wired symbol at the bottom left (has a red X).
Tap Wi-Fi setup
Tap Manual connect
Tap router name
connecting to the wireless router ...
Error Failed to connect to the wireless router
Have powered off/on the router and printer, have Reset all on printer. The router is a cable modem from our internet provider, CODA-4582-RES, I can access the modem setup. All computers, tablets, and phones have no trouble connecting, but they all ask for a password. Can connect from Windows PC via USB cable.
04-01-2020 02:41 PM
So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you intend to connect to your device (USB or WiFi).
Any other details you'd like to give will only help the Community better understand your issue!
If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside of the USA, please click HERE to find support options in your country.
Thanks and have a great day!