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New Contributor
Posts: 2
Registered: ‎09-03-2020

TR4520 not prompting for wi-fi password, so not connecting to the router

I am settign up my new TR4520 and when selecting on the printer it begins to try to connect without a prompt to imput the password. So the result, it tries to connect and then gives me an error message. Error Code: 3441.

 

The printer is trying to connect to my wireless router without asking for password.

 

How do I resolve this?

Esteemed Contributor
Posts: 3,471
Registered: ‎11-19-2017

Re: TR4520 not prompting for wi-fi password, so not connecting to the router

Greetings,

Wireless set up videos are here:

 

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/tr-s...

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
Product Expert
Posts: 3,800
Registered: ‎07-28-2014

Re: TR4520 not prompting for wi-fi password, so not connecting to the router

Hi walepiper,

 

To connect your PIXMA TR4520 to your wireless netowork, please use the WPS PIN Code method:

 

https://support.usa.canon.com/infocenter/index?page=content&id=ART173488

 

 

 

 

 

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New Contributor
Posts: 3
Registered: ‎01-09-2021

Re: TR4520 not prompting for wi-fi password, so not connecting to the router

Same problem and the videos and the WPS do not work.
New Contributor
Posts: 3
Registered: ‎01-09-2021

Re: TR4520 not prompting for wi-fi password, so not connecting to the router

doesn't work
New Contributor
Posts: 3
Registered: ‎01-09-2021

Re: TR4520 not prompting for wi-fi password, so not connecting to the router

I have the same issue.  In manual setup the printer will ask for a password for all the wifi signal in the neighborhood, but not for the one in my house.  It recognizes the signal but does not ask for a password.  Frustrating.

New Contributor
Posts: 1
Registered: ‎01-25-2021

Re: TR4520 not prompting for wi-fi password, so not connecting to the router

I was dealing with this issue as well. Check to see if you have WPA3 enabled on your network/routers. I turned WPA3 off which then drops the network down to WPA2 and it then allowed me to type in the password. After the setup was finished I turned my WPA3 back on and the printer is still connected. I don't think these devices are fully WPA3 compatible so that workaround might be what you need to do as well.

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