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New Contributor
Posts: 3
Registered: ‎12-23-2020

Re: Reset/Change WiFi Connection

HI... 

 

Repeating my request.... 

All afternoon trying to find out how to change my wi-fi password on a TS8200.  I do not want to do wireless direct. Even if I do, the password option is too short.  I want to be able to change the password fro my new wi-fi modem..which it found....  all teh documentation says ensure your password is correct but it does not show you how to change it.  As soon as I select the wireless router name, it tries to connect and then give me the error as it can't connect because the password needs to be updated. 

 

Canon Support...I need your help... on my specific model.  all teh otehr info is not applicable.   

 

Thank you. 

Moderator
Posts: 30
Registered: ‎11-12-2019

Re: Reset/Change WiFi Connection

Hi GemStar, 

 

We've found the following info which we hope will be helpful: 

 

Wi-Fi Connection

Follow the procedure below to set up a printer.

  1. Make sure printer is turned on before starting wireless connection setup.

    If the power is on, the ON lamp (A) will be lit.

    figure: ON lamp lights up

    Important

    • If printer is performing cleaning, print head alignment, or other processes, wait for the process to finish, before starting setup.
  2. If the screen on the below appears, tap Stop (B).

    figure: Press the Stop button
  3. If HOME is displayed on the left side of the screen, tap HOME..

    HOME screen

    Note

    • If an error screen appears, tap OK, and then tap HOME.
  4. Tap Network (A).

    HOME screen: Select Network
  5. Tap Wi-Fi.

    LAN settings screen: Select Wi-Fi
  6. Tap Settings.

    Wi-Fi setting list screen: Select Settings
  7. Tap Wi-Fi setup.

    Wi-Fi screen: Select Wi-Fi setup

     
  8. Tap Manual connect.

    Wi-Fi setup screen: Select Manual connect
  9. Tap your wireless router.

    Select wireless router screen

    If a different screen appears or no wireless router is found, see "Troubleshooting."

  10. One of the screens below will appear.

    If "Connected to the wireless router." appears, the network does not require a password. Continue from step 8.

    Enter password screen
       
    Enter password screen

    If a different screen appears, see "Troubleshooting."

  11. Tap the input area.

  12. Enter the password. Text entry is case-sensitive.

    If you don't know the password for your wireless router, see the wireless router manual or contact its manufacturer.

    Enter password screen
  13. Tap OK.

    Enter password screen
  14. Tap OK.

    Password confirmation screen
       
    Password confirmation screen
  15. When the screen on the below appears, tap OK.

    Completion screen (Connected to the wireless router.)

    If a different screen appears, see "Troubleshooting."

  16. Tap HOME on the left side of the screen..

    HOME screen

    The network connection setup is now complete.

    When connection is complete, Network appears at the bottom left of the screen.

  17. macOS

    Return to the application software and proceed with the setup.

    Click Setup icon in the Dock, follow the on-screen instructions to proceed with setup.

    Dock
     
     
New Contributor
Posts: 3
Registered: ‎12-23-2020

Re: Reset/Change WiFi Connection

HI , 

thank you for the response and pictures.  Where i get stuck is that the printer finds my NEW router and so it 'connect's . It does not prompt for a password.  it is remember the password from the old router.  So it never does get truly connected.  

 

I have unplugged the printer. I have disconnected the router. and still no password screen.  

New Contributor
Posts: 1
Registered: ‎03-05-2021

Re: Reset/Change WiFi Connection

I cannot find the password screen on my MG-5722.  I changed router, which changed my wifi and it has been 2 months of trying on and off to get my MG-5722 to work.  It was fine on my previous router no problem.

 

I think the solution to cannon printer problems is to throw them away and buy EPSON printers and never buy CANON again!

 

New Contributor
Posts: 1
Registered: ‎04-04-2020

Re: Reset/Change WiFi Connection

All of the solutions, when it won’t connect right away, say “Press and hold the Wi-Fi button (A) until the ON ((B) lamp flashes, release the button.” How long do we expect it to take for the ON lamp to flash? I mean, I do have to go to work tomorrow. Do I have to ask someone else to take over holding the button for me?

Ok seriously I have held it over a minute even, on the off-chance that it might be doing something and would take that long. I have tried it several times, and the on lamp simply never starts flashing no matter how long I hold the Wi-Fi button.

If I go ahead and hit the next button sequence anyway (as if the ON lamp has started flashing) I get the Alert and the BK lights flashing in sync, which does not look like a good thing. I can’t get a positive response moving on from this point.

I am dead in the water.

I’m going to set it up on USB temporarily, to get something done, it that’s not why I bought this printer.

Help! Thanks.
Product Expert
Posts: 3,658
Registered: ‎07-28-2014

Re: Reset/Change WiFi Connection

[ Edited ]

Hi marieri,

 

To set up your PIXMA MG5722 on your wireless network, please follow these steps:

 

 1.  On your PIXMA MG5722, please press the Home button.

 

 2.  Use the down arrow to select the screwdriver and wrench icon (Setup) and press the button below it.

 

 3.  Use the right arrow to select Device settings and press OK.

 

 4.  Use the down arrow to select LAN settings and press OK.

 

 5.  Use the down arrow to select Wireless LAN setup and press OK.

 

 6.  Use the down arrow to select Standard setup and press OK.

 

 7.  Select your home's wireless network name and press OK.

 

 8.  Press OK to enable the onscreen keyboard and then enter your Wi-Fi password.  Please make sure that the password is corrrect.  The password is case sensitive, if entered incorrectly, your PIXMA MG5722 will not connect to your wireless network.

 

 9.  Once entered, press the button below Done.

 

10.  Press the button below End Setup.

 

Your PIXMA MG5722 will connect to your Wi-Fi.

 

 

 

 

 

 

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Product Expert
Posts: 3,658
Registered: ‎07-28-2014

Re: Reset/Change WiFi Connection

Hi k9gardner,

 

What model Canon printer do you own?

 

 

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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