12-10-2020 06:21 AM
i just purchased the new printer however someone has set an wifi password on the printer. How to remove it or reset it? I have tried to follow the steps but didn't work.
12-17-2020 03:56 PM
To connect your PIXMA MX922, please follow these steps:
1. Press the MENU button on your PIXMA MX922
2. Repeatedly press the down arrow to select the wrench and screwdriver icon and press OK
3. Use the left arrow to select Device settings and press OK
4. Use the down arrow to select LAN settings and press OK
5. Use the down arrow to select Wireless LAN setup and press OK
6. What appears? WPS info? press the STOP button 1 time (to select Other setup options). If not, continue to next step
7. Select Standard setup and press OK
8. Select your wireless network name from the list that appears and press OK
9. Press OK to access the on screen keyboard and enter in your wireless network password. Please note that this password is case sensitive and if it is entered incorrectly, your PIXMA MX922 will not connect to your network. To switch between upper case letters, lower case letters and special characters, please use the middle function button below the LCD of your PIXMA MX922.
10. Press the left function button under the word "Done" once the password is entered
11. Press the left function button under the word "End Setup"
12. Press OK once your PIXMA MX922 is connected to your wireless network
12-17-2020 03:58 PM
To connect your PIXMA TS3160 to your wireless network, please follow the steps on this page (the model is different, but the steps are the same):
12-17-2020 07:56 PM
OH MY GOD, Canon products have so much trouble with WiFi! No hair left because it's all on the floor. Have computers, another printer, previous printers, three computers, smart devices, an old security cam all on Wifi, no issues at all BUT if it's Canon... it loses wifi and won't be recognized until a router reboot (if lucky). Daily.
LBP654Cdw, yes, tried manual IP. Yes, reset everything on the printer. Yes, reinstalled drivers (but hey, it's the printer that is losing the wifi, so each computer has nothing to do with it), yes updated firmware. Every other device anywhere in the house, ever, works. Not the printer.
Feel so... defeated, Canon. Canon, you got me. I'm face down on the floor. Wake me when it's over.
12-23-2020 05:58 PM
Bruss... I hear you! All afternoon trying to find out how to change my wi-fi password on a TS8200. I do not want to do wireless direct. Even if I do, the password option is too short. I want to be able to change the password fro my new wi-fi modem..which it found.... all teh documentation says ensure your password is correct but it does not show you how to change it. As soon as I select the wireless router name, it tries to connect and then give me the error as it can't connect because the password needs to be updated.
Canon Support...I need your help... on my specific model. all teh otehr info is not applicable.
01-15-2021 08:30 PM
I've been at this for 3 days and no real luck. The Cannon MX922 is the hardest device I have ever had to change the wireless password for. I don't understand why this is so hard. The printer keeps trying to compare the old password that was originally typed into the printer with the new router I just got from my cable provider. I cannot find a place anywere to reset the password on the device itself. The reset functions seems like they should work, especially the LAN Reset function, but it does not get rid of the password from before so I can type in the new/correct password to my router.
What can I do?
01-15-2021 08:38 PM
Try the following steps for a Manual reset of your WiFI password:
To connect your printer to a wireless network (LAN), follow the steps below.
Press the Menu button on the printer.
Use the arrow keys to highlight WLAN setup, then press OK.
The printer searches for nearby networks.
The screen below appears with Standard setup selected for you. Press OK.
If a WPS-enabled wireless router is nearby, a message will appear on the screen telling you to press the WPS button on the router, then the OK button on the printer. If you don't want to connect to that WPS-enabled router, press the Stop button on the printer to bypass this message.
The printer searches for nearby networks and displays a list of nearby networks on the screen. Use the up / down arrow keys to select your network from the list. Then press OK.
If your wireless router has a password, the Enter passphrase screen displays.
If your wireless network doesn't have a password, the printer will attempt to connect to the network automatically. When it connects, press OK.
Press OK to go to the character entry screen.
On the character entry screen, use the arrows and the OK button to enter in the characters for your password.
Lower case letters display by default. Press the middle Function button (below Aa1) to switch to upper case.
Press the middle Function button a second time to switch to numbers and symbols.
Press the right Function button (below Del. character) to erase an incorrect entry.
Refer to enter numbers, letters, and symbols for more information.
After you enter the password, press the left Function button (under Done).
Press OK and verify that the password you have entered is correct.
Make any needed changes.
If the password is correct, unplug the router, wait 15 seconds and plug it back in. Try again to connect.
01-16-2021 07:45 AM - edited 01-16-2021 07:53 AM
The password is not the issue. It connects and works with WiFi but keeps dropping several times a day, and cannot get it back without restarts, etc. All other home devices work fine with WiFi. The printer does not. The problem is consistent with other customers complaints with this product. Already tried dynamic ip, static ip, etc., full printer reset, driver re-installs (but not really relevent, as the printer is the problem), firmware upgrade, etc.. (Original post is earlier in this thread.) Thank you!