cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Removing multiple instances of a computer from an MF8350cdn network scanner

mhwolf
Apprentice

I am using an MF8359cdn as a network scanner/printer with 3 computers on the network.  All print properly.  When i attempt to scan from the 8350 keypad, at the Select COmputer screen, one computer is listed 10 times.  When i select any of the ten instances for that computer, the scan functiontimes out.  When i try to configure the Network Scan Utility on that computer by selecting the 8350 as the scanner, I get the "Too many devices connected" error.  How can i remove the 10 instances of this one computer from the 8350 menu?

1 REPLY 1

Deborah
Enthusiast

Hi mhwolf,

 

The duplicate listings of the single computer is a symptom of an issue with DHCP routing on your network.  A reboot of your whole network assists in resolving the issue.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements