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akerr53
Apprentice

My 3200 Series printer wont peint over Wi -Fi, I have a Mac book Pro? 

3 REPLIES 3

Danny
Moderator
Moderator

Hi, akerr53!

So that the Community can help you better, we will need to know exactly which Canon printer model you own. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

The printer is a MG 32222

Ramona
Authority

Hi akerr53,

 

Installing the latest drivers for the printer from our website should resolve the issue.  The following link will take you to the Drivers and Software page for the PIXMA MG3222:

 

PIXMA MG3222 Drivers and Software page


Once on the initial download page for your model, please do the following:

1.  Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

2.  Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click on the CUPS driver file.  When you do, a red DOWNLOAD button will appear.  Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download.  The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

Once you have downloaded and installed the CUPS driver file from the website, please also install all other items from the Recommended for You section of the website.  To install the software that comes with the printer, please follow the steps above, except for in step 2 you will want to click on the red arrow next to the "SOFTWARE" section instead of the RECOMMENDED FOR YOU section to locate and download the software.  If you plan on using the printer wirelessly, please be sure to install the Canon IJ Network Tool last after all other software has been installed.  

Once all items have been downloaded, please double-click on each of the items on your Mac to install them.  Once all items have been installed, please restart your Mac and attempt to print.

Hope this helps!

 

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