04-04-2019 09:22 AM
good day, I have a new mf632Cdw printer/scanner. We have several different laptops running in the house, one of them being my work Dell. I am trying to scan to computer. The printer/scanner "sees" my Dell laptop but doesn't recognize either of 2 new HP laptops running Windows 10. What settings do I have to change to make the 2 HP laptops visible for scanning?
04-22-2019 10:16 AM
There are a few things that we can check. First, verify if the scanner is selected in the MF Network Scanner Selector EX. Follow the steps below to confirm this information: