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New Contributor
Posts: 1
Registered: ‎01-17-2018

Pixma MG3022- Cannot communicate with scanner

So I keep having issues with the scanner function on my new printer. Whenever I try to scan it will start scanning and then I will get this error message about halfway through: 

Error Message.PNG

I know the connection is fine because I can print without issue and I can also make copies without issue. Is there anything I can do to try to fix this?

 

Product Expert
Posts: 2,912
Registered: ‎10-16-2012

Re: Pixma MG3022- Cannot communicate with scanner

Hello.

 

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