03-15-2016 02:16 PM
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
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03-17-2016 11:15 AM
Try turning the printer off and back on, then restart your computer. Once this has been done try printing to test the connection.
If the error persists, temporarily turn off any firewall or anti-spyware programs to see if this will allow the item to print.
If you continue to have difficulties, find more help at Contact Us.