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New Contributor
Posts: 3
Registered: ‎05-28-2015
Accepted Solution

PIXMA MP970 won't install on Yosemite 10.10.3

Hello.  I've been trying for hours to install the PIXMA MP970 on my home network. I don't have the disk. When I look for the driver online, I get this message:  "There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver."  I have downloaded the Canon IJ Network Tool, but still can't get it to connect.  I connected the printer to my new laptop with USB running OS X Yosemite 10.10.3, but no matter which way I try to connect to the network, automatically or manually, nothing works.  I made sure all the settings in the printer are the same as the network settings. Any help will be appreciated. 

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: PIXMA MP970 won't install on Yosemite 10.10.3

Hi calasaiter,

 

We do not have drivers for the PIXMA MP970 compatible with the Yosemite operating system; please call or email us using one of the methods on the Contact Us page for other options available to you.

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New Contributor
Posts: 3
Registered: ‎05-28-2015

Re: PIXMA MP970 won't install on Yosemite 10.10.3

Thank you, Ramona.  I called Canon that day I posted.  Someone at Canon told me it would be impossible to use that printer with Yosemite.  Smiley Sad   So I bought another printer for $68 at Costco.  

 

New Contributor
Posts: 1
Registered: ‎07-24-2015

Re: PIXMA MP970 won't install on Yosemite 10.10.3

I found that downloading and installing the Canon IJ Network Tool (Yosemite version) and the CUPS printer driver Mount Lion version (i.e. OS/X 10.8) did the trick for me. System Preferences took a few extra seconds to find the printer (although it detected the scanner quickly without these downloads) when I tried to add it. 

 

So if you haven't already bought a replacement, you might want to try such first!

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