I have gone through the manual a thousand times and can't figure out what is going on.
I have had my printer for only a month. I connected it at my house, worked fine, then I moved it up to my dorm and it connected fine there.
I decided to bring it back home and when it ran a diagnostic, it stated it was still connected to my dorm WIFI, even though it was hours away.
I tried a factory reset by holding down stop for 21 alert flashes, and that didn't do anything. I tried deleting my driver and reinstalling but the only message that comes up is "failed to acquire information on the driver and software. Check the internet connection and try again."
I am lost on what to do. Please help!
