Our Canon M920 series printer WS won't print our documents and says another computer is in use .

[Gabriella]

 I can print using my IPad but can not print using my laptops .  This has just happened . We had no problem printing prior to tonight . The message says another computer is in use . This is not true . What can we do ?

[Danny]

Hi, Gabriella!

Thanks for posting on our forum! 

We noticed that you posted multiple times about this topic within a short amount of time.  If this is a time-sensitive matter, contacting our US-based technical support team is the most efficient way to get these issues straightened out. They're standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!