cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Nothing in Associate Port

gkhsieh
Apprentice

Hi,

 

I am having a problem with my Canon MP560 printer. When I try to associate the printer with a port, nothing happens. Basically, when I use the Canon IJ Network Tool, I go to Settings --> Associate Port, but nothing pops up. Picture:No Driver.png

Apparently it found the printer, but now I am not sure what to do. I tried to use the Control Panel (Windows 7) and Add Printer, but it didn't find anything. Any idea what's going on?

 

Thanks!

4 REPLIES 4

gkhsieh
Apprentice

bump

bump 2

bump 3

Hi Gkhsieh!

Welcome to the Canon Forums and thanks for your inquiry!


The Forums aren't meant for immediate assistance, but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.

If this is a time-sensitive matter, our US-based technical support team is a much more efficient way to get help! They're ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

National Parks Week Sweepstakes style=

Enter for a chance to win!

April 20th-28th
Announcements