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New Canon PIXMA TS3100 AirPrint connected but not not working

Hanna
Apprentice

I use last Catalina OS X, it is compatibile wiith this printer. After choosing printer and print, icon shows up with red exclamation point, printing window has complete blue progres and says Printing - waiting for job to complete - nothing happens. Printer shows yellow light on on the button above B button. Nothing on display. It works on Windows, works on iOS. It is very urgent 😞 purchased today.

1 ACCEPTED SOLUTION

Hanna
Apprentice

I got help by calling Support, I had to change print display where it was showing wrong paper size, now it works. So simple, if anyone has similar problem, this might help. I am so happy. Thank you Canon.

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1 REPLY 1

Hanna
Apprentice

I got help by calling Support, I had to change print display where it was showing wrong paper size, now it works. So simple, if anyone has similar problem, this might help. I am so happy. Thank you Canon.

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