08-17-2015 12:52 PM
08-17-2015 12:58 PM
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02-02-2016 09:04 AM
I've been having similar issues, scanning from the printer, IJ utility, etc. Turns out Kaspersky was blocking it. Pause protection and it seems to work ok.
Having said that the IJ utiltiy gives a whole new meaning to dire UI design, open it up, what you supposed to do, randomly click buttons, wait for something to happen - for a company specialising in this stuff some UI investment would be a good idea!
03-04-2016 12:19 PM
You must be joking, right. Canon has terrible customer service. Most of the technicians don't have a solution to your problem. Then they blame everything except their Canon product for the issue. The technicians have been coached to take zero responsibility for a product that cannot perform the simplest of tasks. Fax machines, printers, and scanners are supposed to fax, print, and scan.