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Occasional Contributor
Posts: 6
Registered: ‎01-08-2020
Accepted Solution

Need help

I bought an pixma Pro 100 and I cannot connect to the WiFi with my iPad Pro nor phone and I don’t have an computer I don’t know why it doesn’t respond the WiFi?
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Product Expert
Posts: 2,644
Registered: ‎07-28-2014

Re: Need help

Hi L3O,

 

Please try using the WPS method for connecting your PIXMA PRO-100 to your wireless network:

 

https://ugp01.c-ij.com/ij/webmanual/Tutorial/PRO-100S%20series/EN/TRL/trl-3000.html

 

 

 

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Occasional Contributor
Posts: 6
Registered: ‎01-08-2020

Re: Need help

Yea I hold down the WiFi printer but the power button didn’t flash back
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Product Expert
Posts: 2,644
Registered: ‎07-28-2014

Re: Need help

Hi L3O,

 

If you hold the Wi-Fi button down, does the Wi-Fi light blink instead?

 

If it does, let go of the button and then press the WPS button on your router.

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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Occasional Contributor
Posts: 6
Registered: ‎01-08-2020

Re: Need help

I did all that it’s doesnt connect or show and when I hold the WiFi button the power button doesn’t flash back
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Product Expert
Posts: 3,105
Registered: ‎10-16-2012

Re: Need help

[ Edited ]

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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Occasional Contributor
Posts: 6
Registered: ‎01-08-2020

Re: Need help

Thanks👍 I'll call when I got time Hopefully I'll fix my problem.

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New Contributor
Posts: 3
Registered: ‎01-25-2020

Re: Need help

Hi - did you ever fix this issue? I am have the exact same. 

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Occasional Contributor
Posts: 6
Registered: ‎01-08-2020

Re: Need help

Yea I'm fix The problem I facepalm it was easy , I just down the blue button cannon printer WiFi and WPS WiFi router bruh - I'm using cannon pixma pro 100  - 

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Occasional Contributor
Posts: 6
Registered: ‎01-08-2020

Re: Need help

Thnxs for the info I just fix the problem yesterday now I can print lol  

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