06-14-2020 06:59 PM
07-11-2020 07:12 AM
My TS8320 that I just bought is having the exact same problem. The printer NEVER prompts for a password, so there is no way for me to "manually" set up a WiFi connection. I'm pretty pissed that this $150 printer can't even do the simplest of tasks!
08-10-2020 02:40 AM
Happened to me with a Hitron router. So the symptom:
1. Go to Wifi setup and configure simple or advanced
2. Select wifi you want from list
3. Printer will say "connecting" then time out with an error indicating a bad password or other connection issue
4. During the process printer DOES NOT prompt for a new password regardless of if it is a new or previous SSID.
What doesn't work:
A Solution - I don't know if this is the only or best solution but it worked for me. Go into the router, log in, and enable WPS mode on the wifi channel you want. Go to the printer and find the dialog that lets you connect wifi using WPS Pin mode. This will give you an 8 digit pin to enter into your router. This is for the Hitron - Go to the WPS section of the Wireless tab on the router and select "PIN" next to WPS Mode. This will give you a box in which to enter the PIN from the printer. On the Hitron you then select the button labeled "Start". A progress bar will appear. When it is done, you should be connected.
This seems to be a bug with Hitrons as I tried this in the same network with a Motorola and a Netgear and both of those prompted for a password. Good Luck!
08-30-2020 01:29 PM
Hello all, I'm not really sure why Canon hasn't answered this question here. Seems maybe they care to? Well if you call them they'll tell you this, and even walk you through it, but you can configure such Wi-Fi connections manually, via the driver installation for the printer.
1. Find and download the appropriate driver for your printer.
2. Run the installer.
3. Click Next.
4. Select Region, Click Next.
5. Agree to the terms, by selecting Yes.
6. Plug the printer in via USB (this is temporary)
7. Select Use the printer with the wireless LAN connection (default).
8. Click Next.
8b. It will search the network, and fail to find it.
Note. Sorry, but from here I'm not clear on the steps, as I've already done this, and cannot repeat it since mine is working...
9. Select Manual option for setting up the Wi-Fi connections
10. Select your SSID / Router.
11. There was somewhere in the process a means to manually specify the Key, and then the computer, tells the printer, now to connect with your password, to your otherwise non-connectible printer.
09-03-2020 04:42 AM
Use WPS mode to connect and it should work fine after that. At least, that suggestion was what worked for me and I'm also using a Hitron router, as was the person who suggested this...
09-08-2020 12:08 AM
Thank you so much for figuring this out and sharing your solution. I'm feeling very grateful to you right now!
I also have a Hitron router and your solution worked perfectly. I thought I had tried every possible way of connecting wirelessly to the network, including connecting using the printer driver. It never occurred to me to try WPS mode, or that the router might be at fault.
09-09-2020 10:03 AM
For the records, we investigated for a customer the very same problem.
It turned out that 802.11r amendment makes Canon wireless detection go crazy and see WPA2 network as unencrypted.
Turning off 802.11r on Wi-Fi properties allows the printer to see the correctg encryption and connect.
After succesfull connection, by the way, you can even turn 802.11r back on if needed.