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New Contributor
Posts: 4
Registered: ‎10-01-2019

My printer won't prompt for a password

I recently changed internet providers and since having the new service my MP5650 won't prompt to let me enter th epassword for the wifi. I've reset my wifi, attempted to reinstall the software on my computer, and reset factory settings on the printer. 

Product Expert
Posts: 3,253
Registered: ‎10-16-2012

Re: My printer won't prompt for a password

Hello.

 

Which Canon product do you have?  Do you have the PIXMA MP560?  Or do you have a different model?

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New Contributor
Posts: 4
Registered: ‎10-01-2019

Re: My printer won't prompt for a password

I have the Pixma MP560
Product Expert
Posts: 3,253
Registered: ‎10-16-2012

Re: My printer won't prompt for a password

Hello.

 

Perform the following steps to connect the MP560 to your Wi-Fi network:

 

 1.  Use the Easy-Scroll Wheel on your PIXMA MP560 to select Settings and press OK.

 2.  Select Wireless LAN Setup and press OK.

 3.  Select Yes and press OK.

 4.  Select Easy settings and press OK.

 5.  Select your access point name and choose OK.

 6.  Enter your WEP or passphrase and press OK.

 7.  Make sure network key is correct and press OK.

 8.  When the connection confirmation appears, press OK and then the HOME button to return to standby.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 4
Registered: ‎10-01-2019

Re: My printer won't prompt for a password

I do steps 1-5 then the printer does not go to step 6.
It just tries to connect without asking for a password. My network is secure, therefore the connection attempt fails. I've tried restoring factory settings on the printer and resetting the modem, neither has helped.
New Contributor
Posts: 1
Registered: ‎05-03-2020

Re: My printer won't prompt for a password

Same here. I have a TS 6020.
Occasional Contributor
Posts: 7
Registered: ‎05-18-2020

Re: My printer won't prompt for a password

DID YOU EVER FIND OUT HOW

Occasional Contributor
Posts: 7
Registered: ‎05-18-2020

Re: My printer won't prompt for a password

THIS DOES NOT WORK

Occasional Contributor
Posts: 7
Registered: ‎05-18-2020

Re: My printer won't prompt for a password

THIS DOESNT WORK
New Contributor
Posts: 4
Registered: ‎10-01-2019

Re: My printer won't prompt for a password

Never solved the issue. I have to use a USB connection.
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