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My pc was printing fine to the mx922 until i disconnected the pc from the LAN connection.

HDdude
Apprentice

I have my mx922 connected wirelessly  and there are several Apple products that commnicate fine and a pc that is hardwired to the router.  The pc was printing fine until I disconnected it from the LAN and used it wireless.  When I reconnected it to the LAN, it cannot find the printer.  My apple devies still print fine.

1 REPLY 1

Ramona
Authority

Hi HDdude,

 

We recommend reinstalling the drivers on your PC to try and get it working with your LAN again.  Please click here to go to the Drivers and Software page for the PIXMA MX922.  Once on the initial download page for your model, please do the following:

1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.

2. Next, please click on the red arrow next to the "RECOMMENDED DOWNLOADS" section and click the MINI MASTER SETUP file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.

Once you have downloaded the file, please double-click on it and follow the prompts to reinstall the printer.

Hope this helps!

 

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