Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 4
Registered: ‎02-06-2016

Re: My computer can't find the printer on the network (PIXMA MG5420 with Windows 7)

Occasional Contributor
Posts: 7
Registered: ‎02-22-2016

Re: My computer can't find the printer on the network (PIXMA MG5420 with Windows 7)

Basically yes, it doesn't show up in that window even though the printer itself says it has joined the network.

Occasional Contributor
Posts: 7
Registered: ‎02-22-2016

Re: My computer can't find the printer on the network (PIXMA MG5420 with Windows 7)

Well, good news, on the 4th or 5th restart of everything, it suddenly showed up on the network and seems fine now.

 

The main thing I did as suggested in this thread: I made sure Bonjour was on on the printer (and it showed up on the network as Bonjour). 

 

Hope this helps the next person.

Occasional Contributor
Posts: 7
Registered: ‎02-22-2016

Re: My computer can't find the printer on the network (PIXMA MG5420 with Windows 7)

[ Edited ]

The rejoicing was too soon. Yeah, I managed to print a couple of test pages, but when I came home tonight and tried to print from a laptop (that I had already printed from), it didn't work. I can print from my desktop but no longer from my laptops. Awesome, I had a printer that could do that years ago, all it took was a USB cable.

 

Back to Micro Center tomorrow. I have no use for a printer that only prints test pages, once in a blue moon. I can't believe I went from a Canon that was a breeze to set up to print wireless to this one that has been such a pain.

New Contributor
Posts: 1
Registered: ‎08-02-2016

Re: My computer can't find the printer on the network (PIXMA MG6250 on Windows XP)

Would someone from Cana service team mind to put down the "manual" installation steps?

So far I had only been lucky in downloading the driver ... but it will not install as it cannot find the printer.

But it is on the network: Bonjour enabled,Wireless Active and connected to the same SSID [I have a printout from the printer that shows me the connection information].

 

Actually I can print from another computer on that very same printer - I had the full SW package installed some few years ago and I recall that the install was anything but easy at that time, but I cannot recall the solution.

 

Thank you,

Enno.

New Contributor
Posts: 1
Registered: ‎09-18-2016

Re: My computer can't find the printer on the network (PIXMA MG5420 with Windows 7)

Thank you sir. After several hours your message got me there.

New Contributor
Posts: 2
Registered: ‎10-12-2016

Re: My computer can't find the printer on the network (PIXMA MG5420 with Windows 7)

Hi 

Did you ever get this resolved. 

Been through the whole system with Canon and still not recognising my printer. Am using Windows 10.

Occasional Contributor
Posts: 7
Registered: ‎02-22-2016

Re: My computer can't find the printer on the network (PIXMA MG5420 with Windows 7)

I finally resolved it by returning the Canon and getting an HP.

Disappointing in that I had had two Canons before it which worked well and made good photo prints, but this one was a hapless mess.

New Contributor
Posts: 1
Registered: ‎11-29-2016

Re: My computer can't find the printer on the network (PIXMA MG5420 with Windows 7)

I have a similar problem with my new printer PIXMA MX530. when i'm trying to connect my printer to my router can't cannect. It keeps saying try again. I follow the steps, "press WEP botton on your ruter for about 5sec and then press OK on your printer" but nothing's happening. what should I do? Is there any other way? 

Thanks

New Contributor
Posts: 1
Registered: ‎11-30-2016

Re: My computer can't find the printer on the network (PIXMA MG5420 with Windows 7)

Twice I have fixed this recurring problem on my home network by changing the name of my wifi router and reconnecting all my devices.  No re-installation required.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement