09-04-2019 12:18 AM
Printer was working fine until suddenly it can't connect to WiFi. Jumped through all the hoops ( Manual setup, standard Setup, holding button on WPA) but still no luck connecting to access point. It sees my network, but I enter password and it times out. We've had the same password for years, and I've confirmed that isn't the problem. Why isn't it connecting? This printer is less than one month old
09-06-2019 01:16 PM
Who is the manufacuter of your router and what model number is your router?
09-09-2019 04:20 PM
Please try the steps below to disable the ipv6 setting on the printer. Once that is done, perform the standard setup on the printer in which you select your network name and enter the password.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
09-10-2019 02:24 PM
09-11-2019 11:50 PM
09-12-2019 11:59 AM