01-16-2021 06:01 PM
My MX922 gives error "not connected to LAN".
I have a wired connection from the printer to USB port on the desktop computer. I have reinstalled the drivers, I have unplugged the power cord & reattached, I have tried different USB ports on the computer. I have ensured everything is plugged in tightly.
If I go through the printer's own menu to do 'update firmware', I get the 'not connected to LAN' message.
This makes me believe the issue is this connection, not anything with Windows 10, which of course says it can't find the printer.
I did go back through the printer menu to ensure it's a wired and not wireless connection. i.e. the wifi light is not lit.
It worked last week. but we had some ink problems and I may have done something bad while fixing the ink problems (which are fixed.)
Any ideas hive mind?
01-18-2021 02:05 PM - edited 01-20-2021 09:47 AM
Some additional information: There's no router, so I can't connect the printer directly. The modem has no USB ports, only ethernet. [The LAN cable is barrel to USB.]
01-19-2021 10:15 AM
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01-30-2021 01:54 PM
Well, the plot sickens, er, thickens.
I borrowed/bought some cables and adaptors. I connected the printer directly to the modem. Still got the 'not connected to LAN' error when trying to update the firmware.
BUT the printer then printed 2 test pages that I sent 2 weeks ago!
I then reconnected everything back the way it was -- and it's now working! I would like to take credit for it, but in reality, I did nothing!
So the problem is mysteriously solved by magic or prayer or the phase of the moon, for all I can figure out.