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New Contributor
Posts: 2
Registered: ‎12-23-2017

MX432 Scanner

Having no issues with wireless printing however cannot wirelessly scan and I have no idea where any cables are I can attach to the laptop. I've seen a couple of posts for this model with issues for wirelessly scanning, but the links in the solution of how to try and correct this dont work.

Anyone that's had this issue thoughts? Do we need to remove the software entirely and re-upload?

Valued Contributor
Posts: 475
Registered: ‎11-19-2017

Re: MX432 Scanner

[ Edited ]

You didn't say whether you are using PC or MAC?  There might be updated drivers and/or FW available for both Print and scanning functions on the products support page.  MX432  Be sure to pick the correct OS.May or may not help., but worth a look

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New Contributor
Posts: 2
Registered: ‎12-23-2017

Re: MX432 Scanner

Sorry. Using a PC. I'll look around some more.
Product Expert
Posts: 2,801
Registered: ‎10-16-2012

Re: MX432 Scanner



Make sure that the MP Navigator is installed on the computer.  This program is needed for scanning.


Visit to download the program for the MX432.


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