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MX 922 "printer could not be detected on the network"

thinders1951
Apprentice

Win10 , printer has worked fine for a long time.

 

I had to use the priter to recieve a FAX

 

After that the printer would no longer print or scan

 

Removed the printer via Win10 Control -- > Printer / Scanner

 

Re ran the SW from the Canon Site mp68-win-mx920-1_01-ea32_2

 

Select Wireless connection 

 

When I do I get this:

 

Capture 2.JPG

 

The SSID shows in the list.

 

The instructions are ......useless

 

I seaarched the forum.

 

I disabled IPV6 and DRX

 

I ensured the printer is on the network. Re-did, several times.  Router (Netgear R6200)  shows it connected, it worked belfore on this Router

 

Printed out Network Config Page Which shows "Active" and on the same IP address as the router.

 

Ran the IJ Netowrk tool .......says "nnot found.

 

Capture 3.JPG

 

Multiple re-boots etc no help.

 

Suggestions???

 

 

1 ACCEPTED SOLUTION

thinders1951
Apprentice

FIXED:

 

The issue was with my ROUTER which was not recording the connected devices correctly.

 

I used WPS to put on network, and the IP address had already been assigned to another device.

 

I rebooted router.

 

I used MANUAL IP assignmennt at printer after WPS

 

Re installed the SW and everything worked.

 

 

View solution in original post

1 REPLY 1

thinders1951
Apprentice

FIXED:

 

The issue was with my ROUTER which was not recording the connected devices correctly.

 

I used WPS to put on network, and the IP address had already been assigned to another device.

 

I rebooted router.

 

I used MANUAL IP assignmennt at printer after WPS

 

Re installed the SW and everything worked.

 

 

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