08-04-2019 04:54 PM
All are connected lan settings show active and IP address is listed but still cannot connect. Its frustrating following all the settings now. Please help/advise. Thanks
08-04-2019 05:02 PM
Hi raj471!
Thanks for posting in the Canon Forums!
To have a better understanding of your issue, please let everyone know what operating system you are using.
If this is a time-sensitive matter, our US-based technical support team can help HERE
Thanks!
08-04-2019 11:04 PM
Windows 10
08-05-2019 12:59 AM
Greetings,
Printer:
IP Address?
SM?
Gateway?
Computer
IP Address?
SM?
Gateway?
Can you ping the printer?
Can you log into its webserver?
~Rick
Bay Area - CA
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