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Occasional Contributor
Posts: 5
Registered: ‎03-09-2017

MX 452 Wireless Scan will only work from Scan utility on PC, not direct from MX 452

Good Morning,

 

Lately, when trying to scan from the MX452, it does not see anything other than Local USB.  I do not have this printer connected via USB.  It is wireless, it does not see my computer.  I can still scan but I have to open the Canon Scan Utility on the computer and scan the document from there. Can you help me get this printer back to scanning direct from the printer to the PC.

 

Thanks!

Occasional Contributor
Posts: 5
Registered: ‎03-09-2017

Re: MX 452 Wireless Scan will only work from Scan utility on PC, not direct from MX 452

Really? Noone? Did I word my issue badly that it does not make sense?

Moderator
Posts: 1,640
Registered: ‎07-08-2013

Re: MX 452 Wireless Scan will only work from Scan utility on PC, not direct from MX 452

Hi, TaraOC!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

Occasional Contributor
Posts: 5
Registered: ‎03-09-2017

Re: MX 452 Wireless Scan will only work from Scan utility on PC, not direct from MX 452

It is not that it is time sensitive, it is just that 27 people have viewed it but not one response. I thought maybe I worded my post so badly and they could not understand what was happening. Since you are with Canon, how about you help me?

Highlighted
Product Expert
Posts: 457
Registered: ‎01-20-2016

Re: MX 452 Wireless Scan will only work from Scan utility on PC, not direct from MX 452

Hi TaraOC,

 

The wireless connection will not appear if the IJ Network Scanner Selector has stopped running.  I have included full instructions for specifying your printer HERE.

 

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