08-31-2015 11:28 PM
My MG5520 printer has permanently now been returning 'printer not responding' message, for both LAN and Bluetooth connections. Previously it had been sporadic and sporadically working. A couple of the color ink levels are low but not empty, the black ink is fine and recently replaced.
09-02-2015 10:49 AM
Hello.
To try and resolve this issue, temporarily disable any firewall or anti-spyware programs on the system. Then see if you are able to communicate.
If you continue to have difficulties, find more help at Contact Us.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.