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New Contributor
Posts: 1
Registered: ‎08-23-2015

MG3620 - trouble staying connected

[ Edited ]

Just installed the MG3620 - seems to work fine but after like 5 minutes I keep getting Can not connect error messages. If I turn it off/on again works for a couple of minutes then nothing. Trying from my Macbook and iPad, going through my AirPort Time Machine. Turned off the timed power down and turned on the auto on. same thing. Any ideas before I return it?

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Product Expert
Posts: 2,912
Registered: ‎10-16-2012

Re: MG3620 - trouble staying connected

Hello.

 

Troubleshooting with our technicall support group will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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