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MG3600 says it successfully sets up wireless connectivity, but then errors

rkb123
Contributor

I go through the setup process, the software finds the printer on the network, I go through the whole install process up to and including installing the optional software and then I get the attached/below error:

 

Canon setup error.jpg

 

Help?

11 REPLIES 11

I'll try specifying the specific IP address, but I've already done the other things you suggest.

Hi rkb234,

 

Please follow these steps:

 

1.  Press the Windows key on your keyboard and the letter R, then let both go.

 

2.  In the Run window that appears, please type CMD and click OK.

 

3.  In the Command Prompt window, please type:

 

PING 192.168.1.84

 

and press the Enter key on your keyboard.

 

did you get:

 - Timed out
 - Destination host unreachable
 - Sent = 4, Received = 4, Lost = 0

 

 

 

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