11-14-2019 12:13 PM
Help! I upgraded my internet and have to reconnect all my wireless devices. I attempted to do so for my MG3520 and am receiving the following error:
"Setup" needs to be updated.
The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.
Anyone have this issue? What's the solution? The printer was working just fine with my Mac prior to switching to a new modem.
Thanks in advance for your help!
11-14-2019 12:21 PM
Hi, jmarc23!
So that the Community can help you better, we need to know exactly which version of macOS is running on your computer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
11-14-2019 12:33 PM
It is macOS Catalina Version 10.15.1
I just need to reinstall the set up so that I can change the wifi! But, setup won't reinstall because it looks like the app hasn't been updated.
Thanks! 🙂
11-15-2019 01:27 PM
Hi jmarc23,
Please use a iPhone or Android phone to connect your PIXMA MG3520 to your wireless network using the Cableess Setup method:
https://support.usa.canon.com/kb/index?page=content&id=ART165734
Once in Cableless Setup mode, please use the Canon PRINT Inkjet/SELPHY app on your mobile device to complete the connection:
(Android) https://support.usa.canon.com/kb/index?page=content&id=ART164967
(iPhone) https://support.usa.canon.com/kb/index?page=content&id=ART162563
Once connected, you can download the drivers from our web site:
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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