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New Contributor
Posts: 1
Registered: ‎08-27-2013

MG3220 will not connect to wi-fi

I have just moved back to college and forgot my printer instructions at home! I have a new wifi router that I have up and running that was not the same as last year. The light by the wifi symbol is lit blue, but it says that my printer is "offline" when I try to print something. How can I get my printer to hook up to the wifi? If the light is on does that mean it is already connected? I cannot find the plug for a wired connection Woman Sad

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Product Expert
Posts: 257
Registered: ‎12-07-2012

Re: MG3220 will not connect to wi-fi

Hi conversepuggirl,

 

Check out the "Wireless Help"  guides below for step-by-step directions on how to connect the unit:

 

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_print...

 

If there is any difficulty in the procedure, please let us know the version of Windows or Mac in use.

 

If this is a time-sensitive matter, additional support options are available through the link below:

 

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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New Contributor
Posts: 1
Registered: ‎04-23-2018

Re: MG3220 will not connect to wi-fi

Hi - I have samne issue as thius person - new router, can't connect MG3220 to the new wifi:

 

I have a new wifi router that I have up and running that was not the same as last year. The light by the wifi symbol is lit blue, but it says that my printer is "offline" when I try to print something. How can I get my printer to hook up to the wifi? If the light is on does that mean it is already connected? I cannot find the plug for a wired connection

 

Please help?

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Esteemed Contributor
Posts: 2,140
Registered: ‎11-19-2017

Re: MG3220 will not connect to wi-fi

Better link here:

 

First Time Installs or Installing after a Network or Router Change

 

 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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