Canon Community Canon Community
 


Reply
New Contributor
Posts: 1
Registered: ‎08-27-2013

MG3220 will not connect to wi-fi

I have just moved back to college and forgot my printer instructions at home! I have a new wifi router that I have up and running that was not the same as last year. The light by the wifi symbol is lit blue, but it says that my printer is "offline" when I try to print something. How can I get my printer to hook up to the wifi? If the light is on does that mean it is already connected? I cannot find the plug for a wired connection Woman Sad

Product Expert
Posts: 257
Registered: ‎12-07-2012

Re: MG3220 will not connect to wi-fi

Hi conversepuggirl,

 

Check out the "Wireless Help"  guides below for step-by-step directions on how to connect the unit:

 

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_print...

 

If there is any difficulty in the procedure, please let us know the version of Windows or Mac in use.

 

If this is a time-sensitive matter, additional support options are available through the link below:

 

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 1
Registered: ‎04-23-2018

Re: MG3220 will not connect to wi-fi

Hi - I have samne issue as thius person - new router, can't connect MG3220 to the new wifi:

 

I have a new wifi router that I have up and running that was not the same as last year. The light by the wifi symbol is lit blue, but it says that my printer is "offline" when I try to print something. How can I get my printer to hook up to the wifi? If the light is on does that mean it is already connected? I cannot find the plug for a wired connection

 

Please help?

Reputable Contributor
Posts: 814
Registered: ‎11-19-2017

Re: MG3220 will not connect to wi-fi

Better link here:

 

First Time Installs or Installing after a Network or Router Change

 

 

Rick
Bay Area - CA
~6D2 (f/w 1.0.4) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime USM, 70-200 f2.8L IS II ~70-300 USM II ~Sigma 24-70 f2.8 Art (f/w 2.02)
~Sigma 150-600 C + TC1401 1.4x (f/w 2.00) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~Windows10 Pro1903 ~EVGA RTX 2080 FTW3 Ultra
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement