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MG3220 will not connect to wi-fi

conversepuggirl
Apprentice

I have just moved back to college and forgot my printer instructions at home! I have a new wifi router that I have up and running that was not the same as last year. The light by the wifi symbol is lit blue, but it says that my printer is "offline" when I try to print something. How can I get my printer to hook up to the wifi? If the light is on does that mean it is already connected? I cannot find the plug for a wired connection Woman Sad

3 REPLIES 3

Julius
Rising Star

Hi conversepuggirl,

 

Check out the "Wireless Help"  guides below for step-by-step directions on how to connect the unit:

 

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_print...

 

If there is any difficulty in the procedure, please let us know the version of Windows or Mac in use.

 

If this is a time-sensitive matter, additional support options are available through the link below:

 

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Hi - I have samne issue as thius person - new router, can't connect MG3220 to the new wifi:

 

I have a new wifi router that I have up and running that was not the same as last year. The light by the wifi symbol is lit blue, but it says that my printer is "offline" when I try to print something. How can I get my printer to hook up to the wifi? If the light is on does that mean it is already connected? I cannot find the plug for a wired connection

 

Please help?

Better link here:

 

First Time Installs or Installing after a Network or Router Change

 

 

~Rick
Bay Area - CA


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