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New Contributor
Posts: 1
Registered: ‎09-27-2017

MG2922 Connected but wont print

My MG2922 is connected to my router via WiFi, however it will not print. 

 

I held the stop button until the alarm light flashed 15 times to get the configuration page and the important stuff reads as follows:

 

Wireless LAN        Enable

Connection            Active

SSID                      "my wireless signal name"

Comm Mode          Infrastructure

Channel                  10

Encryption              AES

WEP Key                WPA2-PSK

Signal Strength       100%

 

 

The printer obviously shows its connected to my internet but will not print anything.

 

Product Expert
Posts: 457
Registered: ‎01-20-2016

Re: MG2922 Connected but wont print

Hi rjthom15,

 

Let's also re-install the printer driver.

 

  1. Click HERE.

  2. Scroll down to "Optional Drivers."

  3. Click “Select” next to "MG2900 series MP Drivers."

  4. Press "Download."

  5. Open and run the file.

  6. Follow the onscreen instructions to complete the installation.

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