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MG2920 won't connect to router

Kgermiquet
Apprentice

I have an MG2920 that doesn't connect to the router. My landlady changed internet providers and I was able to change connections initially. However, I re-ran setup and now the printer no longer connects to the network. It will connect to my hotspot though.

3 REPLIES 3

Patrick
Product Expert
Product Expert

Hi Kgermiquet,

 

Please use the link below to watch videos regarding connecting your PIXMA MG2920 to your wireless network:

 

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mg-s...

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Does the MG2920 connect to a 5GHz modem? My landlady has a dual band modem. My computer is connected at 5GHz. I'm not sure how to change it to 2.4GHz.

Hi Kgermiquet,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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