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New Contributor
Posts: 1
Registered: ‎06-02-2019

MG 3600

I have an MG 3600 printer and a Macbook air

i bought the printer 6 momths ago

everything was working fine via a wire less connection

suddenly refuses to print - seems to be no connection also won't scan

I've rebooted everything and redownloaded the drivers still inooperable

help please

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Product Expert
Posts: 852
Registered: ‎11-19-2018

Re: MG 3600

Hi gavinghanzi,

 

Based on your description you will need to reconnect your printer to your network.

 

If you router have a WPS button, please click HERE for the steps to connect the printer using the WPS method.

 

If you router does not have a WPS button, please click HERE for the cableless setup steps. With the cableless setup, you will need to reinstall the printer driver for the printer to be detected.

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