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New Contributor
Posts: 1
Registered: ‎10-16-2020
Accepted Solution

MF8080cw can print wireless but not scan

Hello,

I have a windows 8.1 with a sensys MF8080CW.

Communication is wifi based.

Printing works perfectly.

I have installed MF Toolbox utility, it sees a mf8000 series scanner but I cannot scan anything, it gives an error "no scanner found".

Can you help me in debugging?

Thanks,

Mario

Product Expert
Posts: 93
Registered: ‎04-17-2020

Re: MF8080cw can print wireless but not scan

Hello Mario,

 

Welcome to the Canon Forums and thanks for your post!

 

The MF Network Scan Utility needs to be running and the scanner must be selected in it.

 

If you still have issues, try installing a patch for the issue. Please click HERE to go to the Color imageCLASS MF8080Cw Drivers & Download website. Select Windows 8.1 or Windows 8.1 (x64) from the Operating System drop down menu, if it does not automatically recognize it. Click on SELECT button next to the [Windows 64-bit] Patch for Network Scan, USB Scan (Windows 8/8.1/10). Please read supporting documents then click in DOWNLOAD button to download the file MF8000CUSBScanPatchW64EN.exe.

 

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