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New Contributor
Posts: 4
Registered: ‎01-14-2019

Losing printer over WiFi & fix by rebooting? Canon KB: "Printer will not come out of sleep mode."

[ Edited ]

Could this help fix or reduce the issue with computers losing connections with Canon printers so many people report?

 

Description
In order to "wake" the printer after being in sleep mode for more than 8 hours, the printer must be restarted.
Solution

In order to qualify for the "Energy Star" certification, the printer must power down after being in sleep mode for more than 8 hours.
If you do not wish to have to perform a restart after the printer has been in sleep mode for more than 8 hours, you can set the Shut Down Timer to "OFF" (the default setting is "8 hours").

 

https://support.usa.canon.com/kb/index?page=content&id=ART135243&act=RATE&impressions=false&isCCA=tr...

 

Is there a way to access this setting on the printer controls and how about in Mac OS?

 

Product Expert
Posts: 818
Registered: ‎11-19-2018

Re: Losing printer over WiFi & fix by rebooting? Canon KB: "Printer will not come out of sl

Hi vcanon,

 

So we can be assist you, please let us know the model of your printer.

 

We look forward to your reply.

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