11-11-2018 04:02 PM - edited 11-11-2018 04:03 PM
Neither of my wireless laser printers show up on any of my iPhones when I try to print from them. Apple support was of no use. Both of these printers were listed on Canon's website after conducting a search for "Laser AirPrint". Both printers show up on my network.
Is there a work around to get these to show up on iPhones?
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11-15-2018 11:50 AM
I can provide more information about your inquiry.
Both printers support printing from iOS devices; however, it is when you are using the Canon PRINT Business App for iOS. They do not support printing with Apple AirPrint. It is unclear where you saw that these printers supported this feature, but I was able to check the product page for each printer and it shows that printing is supported using the app.
The Canon PRINT Business App can be downloaded, free of charge, from the Apple App Store. For more information about the app, please click the link below:
Canon PRINT Business - iOS
Please let us know if we can be of any further assistance.
11-15-2018 02:32 PM
Since there is no "Accept as Solution button" appearing on the page, I will, instead, use a reply to say Thank You and this did solve my issue. No further responses are required.
07-02-2020 03:08 PM
On Mac OS, after installing the Canon drivers, open the Printers list and click on the + at the bottom. If a context menu extends from it, select Add New Printer or Scanner. In the Add window, select the entry for the printer, then ensure the correct driver (typically UFR II) is selected in the Use drop-down. Then click Add at the bottom of the window to add the printer.
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